Plaza on the River offers guests an exclusive range of unique services. The hotel prides itself on its discreet, personalised service. Whether you are staying for one night or one month, your comfort and well-being is our number one priority.
TWICE DAILY MAID SERVICE
Maids tend to the suites twice daily to ensure the utmost cleanliness. This includes a complimentary turn-down service.
Laundry and dry-cleaning is available to guests seven days a week (additional charge applies).
We will contact you before your stay to offer you a choice of welcome amenities including a surprise sweet, savoury or healthy snack in your room on arrival, mineral water and a newspaper.
We provide two types of pillows in your room. Both are made of 100% cotton cambric cover filled with hypoallergenic Microfiber Combination Fill. One type is soft and the second type is firm. We are happy to provide additional or alternative pillows including ergonomic, orthopedic or soft white duck feather filled pillows.
If you need a little help putting together a new look for a special occasion or perhaps you simply need a bit of inspiration for the perfect gift, or expertise in selecting the finest food and wine for a dinner party in your suite, our Guest Relations team can arrange personal shopping and tastings at London’s renowned department stores Fortnum & Mason, Harrods, Selfridges and Harvey Nichols.
Even before you arrive at Plaza on the River, rest assured that your needs will be taken care of. Guest Relations can pre-order your groceries from our quality suppliers including specialist stores such as Fortnum & Mason’s to high street stores such as Waitrose, to ensure your fridge is stocked with your preferred products.
Please note that a surcharge of 15% will be added to your shopping bill for personal shopping services.
VALET CAR PARKING
We recommend a professional valet parking service offering guaranteed parking spaces at competitive rates. Please contact our third party supplier, Car Spa Logistics for more information or to make a booking.
Plaza on the River unfortunately does not have a car park on site. Local car park information can be provided by the Concierge Team at the hotel. Please contact the team for further information by calling+4420 7769 2525 or emailing firstname.lastname@example.org For directions on how to drive to the hotel click here.
Plaza on the River 24-hour Guest Relations Team can assist with arranging chauffeur driven cars and limousines.
IN ROOM DINING
Available around the clock, in-room dining can be requested in the comfort of your room. View the menu here.
Four-legged friends are welcome to stay with your family. A one-off fee of £80 is payable which includes a feeding bowl and mat, and a deep clean of your accommodation.
We welcome service dogs in our restaurant and bar.
SPA & FITNESS
Our new state-of-the-art fitness centre is located on the hotel’s first floor, with a range of cardio-vascular and weight-resistance machines. The heated indoor pool features natural daylight and measures 12 metres by 2.5 metres (1.2 metres deep). Opening soon, the spa will include a manicure and pedicure room, two treatment rooms, a sauna, a steam room and an ice shower. Read more.
EXECUTIVE LOUNGE & BOARDROOM
Enjoy understated elegance and discreet service in the exclusive Executive Lounge on the hotel’s 12th floor with views of the River Thames, Big Ben and Houses of Parliament. A boardroom is available for hire for small meetings. Read more.
Please note we welcome children in the Executive Lounge only at breakfast.
At Plaza on the River we pride ourselves on going the extra mile to ensure your family always has an amazing stay. Our hotel offers a number of services specially designed to cater to you and your kids’ every need. Book an Open-Plan Studio with sofa bed to accommodate a family of four (for children aged 12 or younger), or a Suite with separate lounge and sofa bed (some suites also offer kitchenettes and balconies).
Our specially designed children’s menu at the family-friendly Chino Latino restaurant achieves the perfect balance of nutritional goodness and scrumptious taste. With a wide range of options, our menu can satisfy even the fussiest of eaters. Can’t find what you’re looking for on the menu? Our chefs make every meal from scratch, so just let us know what you want, and we’ll do our best to accommodate your request.
When dining with us, kids receive a colouring paper and pencils so they can have fun while waiting for their meal.
We welcome our little VIPs with an exclusive kid’s goody bag at check-in. Contents may vary but generally include:
Please contact us in advance of your stay to advise if you require an additional bed, including: roll away bed, opened sofa-bed, toddler bed (small bed for children up to 3 years old) or a baby cot.
MEETINGS & EVENTS
Combine stylish luxury and comfort with a meeting by the river in one of our one bedroom suites with private balcony. Plaza on the River suites can accommodate board meetings, small receptions and private dining for up to 15 delegates and as each suite is flooded with natural daylight and equipped with WI-FI Internet (10MB per second upload and download) . With stunning views our suites provide a unique space to think, inspire and motivate.
Adjacent to Plaza on the River, is award-winning Park Plaza London Riverbank with 23 meetings and events rooms.
The hotel is non-smoking, however smoking is permitted on balconies.