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Plaza on the River offers guests an exclusive range of unique services. The hotel prides itself on its discreet, personalised service. Whether you are a guest or resident, your comfort and well-being is our number one priority.

Twice Daily Maid Service, Laundry & Dry-cleaning
Maids tend to the suites twice daily to ensure the utmost cleanliness. Laundry and dry-cleaning is available to guests 7 days a week.

Personal Shopping
If you need a little help putting together a new look for a special occasion or perhaps you simply need a bit of inspiration for the perfect gift, or expertise in selecting the finest food and wine for a dinner party in your suite, our Guest Relations team can arrange personal shopping and tastings at London’s renowned department stores Fortnum & Mason, Harrods, Selfridges and Harvey Nichols.

Even before you arrive at Plaza on the River, rest assured that your needs will be taken care of.  Guest Relations can pre-order your groceries from our quality suppliers including specialist stores such as Fortnum & Mason’s to high street stores such as Waitrose, to ensure your fridge is stocked with your preferred products.

Please note that a surcharge of 15% will be added to your shopping bill for personal shopping services.

Fitness Suite
Guests residing at Plaza on the River have complimentary access to the onsite Fitness Suite. Release the tension of a busy day with cardiovascular machines. For further relaxation, guests can enjoy local jogging, tennis and horse riding, details for which can be obtained from Concierge.

Business Services
Sophisticated features and services enable guests traveling on business to transform their suite into a second office. A large desk with UK/EU/US electrical sockets, telephone with voicemail and direct dial, and wireless high speed internet throughout the hotel allows you to stay connected and catch up on work at whatever time suits you. We also have onsite state-of-the-art meeting rooms and business centre should your needs require.

Car Parking and Limousine Service
Plaza on the River London recommends a professional valet parking service offering guaranteed parking spaces at competitive rates. Please contact our third party supplier, Car Spa Logistics for more information or to make a booking. Plaza on the River do not provide hotel parking for guests. Local car park information can be provided by the Concierge Team at the hotel. Please contact the team for further information by calling +4420 7958 8000 or emailing

Plaza on the River 24-hour Guest Relations Team can assist with arranging chauffeur driven cars. As well as this wide range of services, we provide guests and residents with additional services upon request.

Please contact the Guest Relations team for more information on:
T: +4420 7769 2525 

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